voco Times Square South New York, an IHG Hotel
First ImpressionsWalking into voco Times Square South New York, an IHG Hotel, you immediately get that \"this is actually happening\" feeling — you know, when you realize you're really in the thick of Manhattan.
First Impressions
Walking into voco Times Square South New York, an IHG Hotel, you immediately get that \”this is actually happening\” feeling — you know, when you realize you’re really in the thick of Manhattan. The lobby has this modern, polished vibe without being stuffy, and honestly, after dragging luggage through New York streets, that’s exactly what you want to see. This four-star property sits right in Hell’s Kitchen on West 36th Street, which means you’re close enough to Times Square to feel the energy but far enough away that you won’t hear street performers at 2 AM.
The Neighborhood Advantage
Here’s what I love about this location — Hell’s Kitchen has become this incredible food scene, and you’re literally surrounded by some of the best restaurants in the city. I mean, you can walk to authentic Thai places, craft cocktail bars, and those little corner delis that somehow make the perfect sandwich. The Theater District is just a few blocks away, so if you’re catching a Broadway show, you can actually walk back to your hotel instead of dealing with the subway crush. Plus, couples seem to really get this area — they’ve rated the location 9.1, and I can see why.
Your Room Experience
The room design feels distinctly New York without trying too hard — clean lines, good lighting, and windows that actually open (which is rarer than you’d think in Manhattan hotels). What really impressed me was the attention to practical details: plenty of outlets near the bed, a work desk that’s actually usable, and blackout curtains that work. The bathrooms are compact but well-designed, with decent water pressure — honestly, after a day of walking around the city, that hot shower hits different.
Breakfast and Practical Perks
The American breakfast here is solid — not fancy, but it gets the job done with fresh options and good coffee. What’s actually pretty remarkable is that they have private parking available, which in this part of Manhattan is like finding a unicorn. If you’re driving into the city (brave soul), this could save you a serious headache and probably some money too. The staff seems to understand that most guests are here to explore, so they’re quick with recommendations and directions without being pushy about it.
Why Guests Love It
Look, this isn’t the fanciest hotel in New York, but it nails what most travelers actually need — a comfortable base in an incredible location with staff who know what they’re doing. You’re paying for that Hell’s Kitchen address and the convenience of being able to walk to most of what you want to see. The 7.9 rating feels about right — it’s a really good hotel that delivers on its promises without any major surprises. When you’re spending most of your time exploring the city anyway, having a reliable, well-located place to crash makes all the difference.
Our Rooms
Premium Double Room with Two Double Beds and City View
4 adults, 3 childrenStandard Double Room with Transfer Shower - Mobility Accessible
4 adults, 3 childrenStandard Room with Full Bed and Tub - Mobility Accessible
2 adults, 1 childRoom with Full Bed and Roll-In Shower - Mobility/Communications Accessible
2 adults, 1 childStandard Room with Full Bed - Communications Accessible
2 adults, 1 childFacilities & Amenities
Bedroom 2
- Wardrobe or closet
- Dressing room
General 11
- Minimarket on site
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
Bathroom 6
- Toilet paper
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Shower
Outdoors 3
- Outdoor furniture
- Sun terrace
- Terrace
Wellness 2
- Fitness
- Fitness centre
Food & Drink 3
- Wine/champagne
- Bar
- Restaurant
Room Amenities 1
- Clothes rack
Languages spoken 2
- English
- Spanish
Cleaning services 1
- Dry cleaning
Safety & security 6
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Reception services 7
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities 3
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay 10
- Parking
- Restaurant
- Private bathroom
- Pets allowed
- Air conditioning
- Free WiFi
- Fitness centre
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Guest Reviews
The location is great, the stuff super friendly and helpful. The wifi worked with no problems even on 17th floor even though the reviews are quite bad. We were a group of 4, the room was small but we didnt mind, we were out all the time. There is a coffee machine in the room, coffee, tee are supplied daily. There were 2 complimentary bottles of water in the room and we could fill ip up downstairs or on some of the other floors. They had a popcorn machine in the lobby during some day hours, also free to take. The bartender downstairs was also very nice. Over all I would definitely stay here again. We didnt have any breakfast, so I cannot say.
Clean hotel close to everything
Staff and location
Very comfortable bed and you get money to spend in the car each day. Free popcorn and water in the lobby too.
Bathroom nice size and everything very clean.
Staff very professional friendly and helpful
Location
Great location, walking distance to times square and loads of food options.
Room although small (very normal for NY) is set up perfectly
We had room to fit our bags and ourselves (which believe me is not always the case in NY hotels)
The welcome drink was a lovely thought, but we would have preferred to choose the drink.
The $10 daily voucher is a nice touch, but its a shame it's not able to be used for breakfast (bar only)
Great location! Responsive staff.
Cleanliness
Location
Surroundings
What's nearby:
- The Spur850 m
- Chelsea Park950 m
- Herald Square750 m
- Bella Abzug Park550 m
- Hudson Blvd Park900 m
- The High Line Park1 km
- 246 W 38th St Tenants400 m
- Madame Tussauds New York750 m
- The Highline 26th St Gate600 m
- Matthews - Palmer Playground1 km
Restaurants & cafes:
- Cafe/bar Arvaci Coffee200 m
- Restaurant Greenhouse 365 m
- Cafe/bar Parisian Tea Room10 m
Top attractions:
- Bryant Park1.2 km
- Central Park2.7 km
- The High Line1.5 km
- Top of the Rock1.9 km
- Chrysler Building2 km
- Flatiron Building1.9 km
- Strawberry Fields3.1 km
- Rockefeller Center2.1 km
- Museum of Modern Art2.2 km
- Empire State Building1.1 km
Natural beauty:
- Lake Pond2.8 km
- Peak Kings Bluff (31m)4.3 km
Ski lifts:
- Campgaw Lift 149 km
- Campgaw Lift 249 km
Public transport:
- Train Penn Station450 m
- Train New York Penn Station750 m
- Metro34th Street-Penn Station600 m
- Metro34th Street – Penn Station300 m
Closest airports:
- La Guardia Airport12 km
- Teterboro Airport15 km
- New York Skyports Seaplane Base3.2 km
voco Times Square South New York, an IHG Hotel
New York, United States
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