8.1 Excellent
New York, United States

Hyatt Herald Square New York

★★★★ — New York, United States
8.1 Excellent
Overview

Hyatt Herald Square New York

You know what really struck me about Hyatt Herald Square New York when I first walked in?

You know what really struck me about Hyatt Herald Square New York when I first walked in? It doesn’t try to pretend it’s some grand Manhattan palace – and honestly, that’s exactly why I liked it. This four-star spot sits right on West 31st Street in NoMad, which means you’re basically camping out between the tourist madness of Herald Square and the more grown-up dining scene that’s taken over this neighborhood in recent years.

The lobby’s got this smart, contemporary vibe without being too sterile – I mean, you can tell they’ve put thought into making it feel welcoming rather than just impressive. What I really appreciated was how the staff actually seemed to know the area when I asked about dinner recommendations. They pointed me toward some solid Korean spots on 32nd Street (you’re literally a block from Koreatown’s main strip) and gave me the real talk about which subway entrance to use during rush hour. The rooms themselves are what you’d expect from Hyatt – clean lines, decent space for Manhattan standards, and those floor-to-ceiling windows that make even a city view feel worth it. I stayed on the 12th floor and could actually see a sliver of the Empire State Building if I pressed my face against the glass just right.

Here’s the thing about this location that took me a day or two to fully appreciate: you’re close enough to walk to Penn Station in about three minutes, which sounds horrible until you realize it means you can easily escape to Brooklyn for dinner or catch a train out of the city without dealing with crosstown traffic. Plus, the whole Herald Square circus is right there when you want it – Macy’s, all those chain stores, the works – but you can also walk ten minutes south and find yourself in some really excellent cocktail bars that most tourists never discover. The 8.1 rating makes sense to me; it’s not going to blow your mind, but everything works the way it should. The elevators are fast, the WiFi doesn’t cut out during video calls, and checkout was painless. I did notice some street noise on lower floors – it’s New York after all, and 31st Street gets its share of traffic – but nothing a decent pair of earplugs couldn’t handle. Honestly, for the money and the location, you could do a lot worse in this part of Manhattan.

Exploring New York offers visitors an unforgettable journey through America’s most iconic city, from its towering skyscrapers to its diverse neighborhoods and world-renowned connections to global culture and commerce.

Accommodations

Our Rooms

King Room

Max. people: 2
1 king bed
From $343 / night
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Double Room with Two Double Beds

Max. people: 2
2 full beds
From $353 / night
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King Room - High Floor

Max. people: 2
1 king bed
From $353 / night
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Queen Room with Two Queen Beds

Max. people: 2
2 queen beds
From $368 / night
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King Room with City View

Max. people: 2
1 king bed
From $385 / night
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Queen Room with Two Queen Beds and City View

Max. people: 2
2 queen beds
From $456 / night
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Guest Voices

Guest Reviews

8.1
Excellent Based on 10 reviews
Staff
8.6
Comfort
8.6
Location
9.3
Free Wifi
9.1
Facilities
7.9
Cleanliness
8.5
Value for money
7.7
Filter:
P
Pauline United Kingdom September 10, 2025
9

Perfect would stay again

Excellent service, upgraded room upon request for my partners birthday

What could be improved: Central location to everything!

P
Pond United States August 24, 2025
9

Great location and all we needed

Small but comfortable rooftop bar. Competitive valet pricing and convenient. Helpful staff, excellent location - delicious restaurant across the street (Zoi Mediterranean) and matcha /coffee shop at end of street (Blank St). Quick easy walk to Madison Sq garden

What could be improved: Breakfast was just ok - wouldn't pay for it. Avocado toast with eggs

A
Andrew Australia August 23, 2025
9

Wonderful

6 nights with my family at [Hotel Name] and had a wonderful experience.

The location is excellent—just a short walk to Times Square and many other attractions, which made it very convenient for sightseeing with the family.

The staff were very nice and helpful, always ready to assist with any requests. The restaurant offered a good breakfast with plenty of options, and the staff there were especially kind and attentive.

Overall, we had a fantastic stay, and I would highly recommend this hotel to anyone visiting New York.

What could be improved: The only minor concern was the air conditioning in the room—it wasn’t too loud, but the background noise was noticeable at night.

M
Marco Italy August 19, 2025
9

Great hotel

Great location and a very warm welcome from Aidan. The rooftop is amazing and we loved the complimentary drinks. The New York cheesecake was delicious and eating it with a view of the Empire State Building was unforgettable.

What could be improved: Breakfast was tasty but the service was too slow, we had to wait a long time even if there are not many tables.

Y
Yanni Canada July 23, 2025
9

Wonderful

Perfect location. Close to everything.

What could be improved: Nothing. Would stay there again

C
Christos United States July 8, 2025
8

Excellent

Location
Breakfast

R
Roxy Canada July 1, 2025
8

Great Rooftop terrace and staff!

Great location. Roof top terrace is spectacular. Staff were awesome.

What could be improved: Room was nice, our only complaint is The floor edging to transition from carpet to laminate in the room was painful on the feet. It ran the length around the bed. We stubbed our toes many times. We had to wear shoes. Needs an upgrade.

G
Gwladys Canada June 21, 2025
8

Good place for one night

- The room size was great
- The bed was good too

What could be improved: - the room level
- There were constructions around the area
- only one elevator working on

A
Anna United States May 13, 2025
8

Great place for a quick trip to NYC

Great location, nice comfortable rooms

What could be improved: One elevator is out of service for renovation and the last day of our stay the other elevator went out. Staff worked hard to mitigate but there was no way up to the 14th floor but a LOT of stairs

L
Louis Switzerland April 21, 2025
8

Great hotel for work or leisure.

Wonderful staff. Room is well appointed. WiFi works great. Very comfortable bed and pillows!

What could be improved: I found the air conditioner to be very loud. I think city view is an exaggeration. We could see the Empire State Building, but this designation should be for higher floors.

The roof bar not being open was disappointing.

Find Us

Location

30-32 West 31st Street, NoMad, New York, NY 10001, United States

Surroundings

What's nearby:

  • Bryant Park950 m
  • Herald Square350 m
  • Museum At Fit800 m
  • Jemmys Dog Run750 m
  • Flatiron Building750 m
  • Madison Square Park650 m
  • 246 W 38th St Tenants950 m
  • Empire State Building350 m
  • Morgan Library & Museum750 m
  • Marcus Garvey Memorial Park300 m

Restaurants & cafes:

  • Restaurant5 Bar Karaoke100 m
  • Restaurant Spot Karaoke Lounge200 m
  • Restaurant Chefs Society Korean Gastropub200 m

Top attractions:

  • Central Park4.7 km
  • Top of the Rock1.7 km
  • Chrysler Building1.6 km
  • Strawberry Fields3.6 km
  • The Highline Park2 km
  • Rockefeller Center1.7 km
  • Museum of Modern Art2 km
  • One World Trade Center4.8 km
  • Metropolitan Museum of Art4.5 km
  • National September 11 Memorial & Museum4.7 km

Natural Beauty:

  • Lake The Lake3.8 km
  • Peak Kings Bluff (31m)5 km

Public transit:

  • Subway33rd Street200 m
  • Train Penn Station750 m
  • Train New York Penn Station550 m
  • Subway28 Th Street Bmt Broadway Line300 m

Closest Airports:

  • La Guardia Airport13 km
  • Teterboro Airport16 km
  • New York Skyports Seaplane Base2.2 km
Reserve Your Stay

Hyatt Herald Square New York

New York, United States

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