8.2 Excellent
New York, United States

voco Times Square South New York by IHG

★★★★ — New York, United States
8.2 Excellent
Overview

voco Times Square South New York by IHG

I'll be honest - when I first heard about voco Times Square South New York by IHG, I wasn't sure what to expect from this relatively new brand.

I’ll be honest – when I first heard about voco Times Square South New York by IHG, I wasn’t sure what to expect from this relatively new brand. But after staying there a couple times, I’ve got to say it’s become one of my go-to spots when I need to be in the Theater District without dealing with the absolute chaos of Times Square proper.

The location on West 36th Street is actually pretty brilliant – you’re far enough south that you miss the worst of the tourist madness, but close enough that you can still walk to shows without breaking a sweat. Hell’s Kitchen has really transformed over the years, and this spot puts you right in the sweet spot where you’ve got incredible restaurants (seriously, try Kashkaval Garden around the corner) mixed with enough grittiness to remind you that you’re in real New York. The four-star property sits in what used to be a pretty unremarkable stretch, but honestly, that works in your favor – the rates are more reasonable than what you’d pay closer to Broadway, and the subway access is actually better. The B, D, F, M, N, Q, R, and W trains are all within a few blocks, which means you can get pretty much anywhere in the city without much fuss.

What I really appreciate about this place is how they’ve managed to feel distinctly New York without trying too hard. The lobby has this industrial-chic thing going on that actually works – exposed brick, dark wood, lots of metal accents that somehow feel warm instead of cold. The rooms aren’t huge (this is Manhattan, after all), but they’re smartly designed with plenty of outlets, good lighting for getting ready, and blackout curtains that actually block out the street noise. Speaking of noise – yeah, you’re in the city, so there’s going to be some, but it’s not the honking nightmare you might expect. The building does a decent job of buffering the sounds, though I’d still recommend requesting a higher floor if you’re a light sleeper. The fitness center is small but functional, and the business center actually has a decent printer if you need to handle work stuff. Check-in is usually pretty smooth, though I’ve noticed they can get slammed during peak theater season – basically September through January, you might want to build in a little extra time. One thing that surprised me was how good the coffee situation is in the lobby; it’s not just hotel coffee, it’s actually drinkable, which is more than I can say for a lot of places in this price range. You know what really sold me on this place though? The staff genuinely seems to know the neighborhood. Ask them about restaurants and they’ll steer you toward the spots locals actually go to, not just the touristy places with terrible food and inflated prices.

Hotel in New York booking should be done early, especially during holiday seasons when the city hosts internationally celebrated events and concerts at Madison Square Garden and other iconic venues.

Accommodations

Our Rooms

Standard Room with Full Bed and Tub - Mobility Accessible

Max. people: 2
1 full bed
From $304 / night
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Standard King Room

Max. people: 2
1 king bed
From $313 / night
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King Room - Hearing Accessible

Max. people: 2
1 king bed
From $313 / night
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Standard Room

Max. people: 2
1 full bed
From $322 / night
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Premium Full Room with City View

Max. people: 2
1 full bed
From $327 / night
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Premium King Room with City View

Max. people: 2
1 king bed
From $349 / night
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Standard Double Room with Two Double Beds

Max. people: 2
2 full beds
From $375 / night
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Standard Double Room - Mobility Accessible with Transfer Shower

Max. people: 2
1 full bed
From $375 / night
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Premium Double Room with Two Double Beds and City View

Max. people: 2
2 full beds
From $391 / night
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Guest Voices

Guest Reviews

8.2
Excellent Based on 10 reviews
Staff
8.9
Comfort
8.5
Location
9.1
Free Wifi
8.6
Facilities
8.1
Cleanliness
8.4
Value for money
7.8
Filter:
A
Alan Malta September 9, 2025
9

Great value, great staff and perfectly located.

I liked that it was central and close to main attractions. Easy access to subway. The staff were absolutely excellent and did their best to help out. Special mention to Elena and Cristian. They always welcomed us every morning and took care of us, particularly my son who suffers from allergies. People like Elena and Cristian are what make hotels great so once again, thank you. In general, the whole experience was perfect for our first visit to New York!

What could be improved: Nothing really, served all our requirements.

E
Eyal Israel September 3, 2025
9

Wonderful

All was ok

What could be improved: At the small closet near the bed you have no space to place electricity adapter

J
John United States September 2, 2025
8

Excellent stay

Convenient

What could be improved: A little bit pricey

G
Giovanni Austria September 2, 2025
9

Super location and great staff 👍

Location was top because it was near to almost everything we want to go to. :-) Popcorn was a big plus and the welcome drinks as well. Water refilling station and the luggage storage facility during last day is big, big plus!! It would have been perfect, if they had buffet breakfast and a rooftop bar. 🙂 Great staff btw. 👍

What could be improved: Elevators may take awhile before you take your turn to ride, but I guess this is normal for high rise buildings. Also breakfast is not buffet style but you need to order and wait to be served.

T
Tameka United States August 27, 2025
9

Wonderful

The staff were very kind and helpful. Great location and the hotel was very clean

What could be improved: N/a

R
Rosee Ireland August 26, 2025
7

Comfortable and central.

Nice rooms, comfortable beds. Clean and tidy. Staff were super helpful! Very central location.

What could be improved: Extremely slow elevators. Faster to take the stairs. Also would be nice to restock the complimentary coffee and milk more often.

K
Keenah United States August 22, 2025
8

Very Good

I like that they are open on holding out luggages. Also staff are so nice

What could be improved: I just don't like that they don't have microwave and fridge inside the room.

J
Jose United States August 20, 2025
9

Wonderful

Great location, good aesthetic, staff were very helpful

What could be improved: Room did not have refrigerator, no outlets on both sides

N
Nkrumah United Kingdom August 15, 2025
9

Wonderful

Excellent hotel with perfect location between time square and Madison Sqaure Gardens and Penn Station.

What could be improved: Check in at 4pm and checkout at 11am

S
Shahanara United Kingdom August 7, 2025
9

Great stay in a great location

Good location,
Breakfast is nice from a menu
Rooms are a decent size. There was no fridge in the room initially but requested one and it was sent the next day into our room.

What could be improved: Lifts took too long to come down

Find Us

Location

343 West 36th Street, Hell's Kitchen, New York, NY 10018, United States

Surroundings

What's nearby:

  • Chelsea Park950 m
  • Herald Square750 m
  • Liberty Theater650 m
  • Bella Abzug Park550 m
  • Hudson Blvd Park900 m
  • The High Line Park1 km
  • 246 W 38th St Tenants400 m
  • Empire State Building1.1 km
  • Madame Tussauds New York750 m
  • Matthews - Palmer Playground1 km

Restaurants & cafes:

  • Cafe/Bar Arvaci Coffee200 m
  • Restaurant Greenhouse 365 m
  • Cafe/Bar Parisian Tea Room10 m

Top attractions:

  • Bryant Park1.2 km
  • Central Park4.2 km
  • Top of the Rock1.9 km
  • Chrysler Building2 km
  • Flatiron Building1.8 km
  • Strawberry Fields3.1 km
  • The Highline Park1.5 km
  • Rockefeller Center2 km
  • Museum of Modern Art2.2 km

Natural Beauty:

  • Lake The Lake3.3 km
  • Peak Kings Bluff (31m)4.3 km

Public transit:

  • Train Penn Station450 m
  • Subway Seventh Avenue450 m
  • Train New York Penn Station750 m
  • Subway34th Street – Penn Station300 m

Closest Airports:

  • La Guardia Airport13 km
  • Teterboro Airport15 km
  • New York Skyports Seaplane Base3.2 km
Reserve Your Stay

voco Times Square South New York by IHG

New York, United States

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