8.4 Excellent
New York, United States

voco The Franklin New York, an IHG Hotel

★★★★ — New York, United States
8.4 Excellent
Overview

voco The Franklin New York, an IHG Hotel

First Impressions Walking up to voco The Franklin New York, an IHG Hotel on East 87th Street, you immediately notice how it feels more like a sophisticated townhouse than your typical Manhattan hotel.

First Impressions

Walking up to voco The Franklin New York, an IHG Hotel on East 87th Street, you immediately notice how it feels more like a sophisticated townhouse than your typical Manhattan hotel. This four-star property sits quietly in the Upper East Side, and honestly, that’s exactly what makes it special — you’re staying in one of New York’s most elegant neighborhoods without the chaos of Midtown. The building itself has this understated European elegance that somehow feels both grand and intimate at the same time.

The Upper East Side Advantage

Here’s what I love about this location — you’re literally a two-minute walk from Central Park, and I mean the good part of the park where locals actually jog and walk their dogs. The subway situation is pretty solid too, with the 4, 5, and 6 trains at 86th Street getting you downtown in about 20 minutes. What really surprised me was how quiet it gets at night, especially compared to other parts of Manhattan. You know what couples particularly appreciate? The tree-lined streets and the fact that you can actually have a conversation while walking around the neighborhood (hence that 9.2 location rating from couples).

The Room Experience

The room I stayed in had this sophisticated, almost residential feel — think rich fabrics and warm lighting rather than stark modern minimalism. The beds are genuinely comfortable, and the bathrooms feel more spacious than you’d expect for Manhattan. Actually, the whole space feels bigger than most NYC hotels, probably because they’re not trying to cram as many rooms as possible into the building. The windows are well-insulated too, which matters when you’re this close to a busy avenue.

Dining and Amenities

The breakfast situation here is interesting — they offer kosher options, which isn’t something you see at every hotel in the city. The on-site restaurant has a cozy, neighborhood bistro vibe rather than trying to be some flashy hotel dining room. I actually ended up eating there twice because it felt like discovering a local spot rather than just grabbing hotel food. The service throughout the property strikes that perfect balance between attentive and not hovering over you constantly.

Why Guests Love It

Look, if you want to be in Times Square, this isn’t your place. But if you want to experience New York like someone who actually lives here — walking to the Met, grabbing coffee on Madison Avenue, people-watching in Central Park — then this hotel gets it right. The 8.4 rating makes sense because it’s not trying to be everything to everyone. It’s just really good at being a sophisticated, well-located hotel in one of Manhattan’s best neighborhoods. Plus, there’s something refreshing about staying somewhere that feels more like a well-appointed home base than a tourist destination.

Accommodations

Our Rooms

Queen Room - Hearing Accessible/Non-Smoking

2 adults, 1 child
1 large double bed
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Premium King Room - Communication Accessible

2 adults, 1 child
1 extra-large double bed
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Double Room with Roll In Shower - Mobility Accessible/ Non- Smoking

2 adults, 1 child
1 double bed
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Double Room with Mobility Accessible Tub/ Non-smoking

2 adults, 1 child
1 double bed
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Standard Double Room with Two Double Beds

4 adults, 3 children
2 double beds
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Queen Room

2 adults, 1 child
1 large double bed
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Premium King Room

2 adults, 1 child
1 extra-large double bed
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Standard Room

2 adults, 1 child
1 double bed
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Cosy Double Room

2 adults, 1 child
1 double bed
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What's Included

Facilities & Amenities

Air conditioning
Parking garage
Spanish
View 1
  • City view
Bedroom 2
  • Linen
  • Wardrobe or closet
General 8
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Lift
  • Non-smoking rooms
  • Iron
Parking 1
  • Parking garage
Bathroom 7
  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Services 4
  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • 24-hour front desk
Living Area 1
  • Desk
Room Amenities 1
  • Clothes rack
Languages spoken 3
  • English
  • Spanish
  • Chinese
Safety & security 6
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
Media & Technology 4
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Guest Voices

Guest Reviews

8.4
Excellent Based on 10 reviews
Staff
9.5
Comfort
8.8
Location
9.4
Free WiFi
9.2
Facilities
8.3
Cleanliness
9.0
Value for money
7.8
Filter:
C
Camilla South Africa
8.4

very helpful staff, went out of their way to assist us.

J
John United States
8.4
L
Lexamantis United Arab Emirates
8.4

Located in New York's Upper East Side, voco The Franklin New York, an IHG Hotel, is a great find for city explorers. It's near a bus stop and subway, making travel easy. The area is quiet, with plenty of good places to eat and a cinema nearby. Though the rooms are small, they are well-designed, comfortable, and include windows. The hotel staff are friendly and helpful, and there's affordable laundry service available. It's also a short walk from Central Park. For its location and cost, this hotel is a smart choice for travelers.

A
Ashleigh Ireland
8.4

We loved the location as it’s an easy walk to Central Park, eateries, and the subway while being fairly quiet and safe. Our room was compact but clean and perfect for us. Big shout out to the staff here, especially Jasmine! So helpful, so friendly, and just all round excellent service - they also make good coffee! The lobby area is perfect for sitting in and having coffee, working remotely, and they have a good range of snacks.

K
Kelly United States
8.4

Convenient to museums, restaurants, shopping!

D
Donna Israel
8.4

Location , clean , very nice staff

D
Donna United States
8.4

Staff very pleasant

C
Camila Brazil
8.4

Great location, well maintained and clean, and friendly staff

H
Hans-joachim Switzerland
8.4

Clean, high aesthetics, quiet, friendly personal

D
Debbie United States
8.4

The location and cleanliness of the property. Checkin was easy.

Find Us

Location

164 East 87 Street, Upper East Side, New York, NY 10128, United States

Surroundings

What's nearby:

  • Jewish Museum900 m
  • The Great Lawn450 m
  • Carl Schurz Park400 m
  • Ancient Playground700 m
  • New York Central Park250 m
  • Metropolitan Museum of Art900 m
  • Solomon R Guggenheim Museum650 m
  • Central Park East 96th Entrance750 m
  • Central Park-5th Avenue Manatthan700 m
  • Cooper Hewitt, Smithsonian Design Museum700 m

Restaurants & cafes:

  • Cafe/bar Starbucks40 m
  • Restaurant Elis Bar 8750 m
  • Restaurant Eli's Essentials50 m

Top attractions:

  • Bryant Park4.5 km
  • Central Park2.6 km
  • The High Line6 km
  • Top of the Rock3.7 km
  • Chrysler Building3.7 km
  • Flatiron Building5 km
  • Strawberry Fields2.4 km
  • Rockefeller Center3.6 km
  • Museum of Modern Art3.4 km
  • Empire State Building4.9 km

Natural beauty:

  • Peak Kings Bluff (31m)9 km
  • Lake Conservatory Water1.6 km

Ski lifts:

  • Campgaw Lift 147 km
  • Campgaw Lift 247 km

Public transport:

  • Metro86th Street350 m
  • Train125th Street3.3 km
  • Train Queensboro Plaza5 km
  • Metro86th Street Lexington Avenue Line100 m

Closest airports:

  • La Guardia Airport6 km
  • Teterboro Airport20 km
  • New York Skyports Seaplane Base6 km
Reserve Your Stay

voco The Franklin New York, an IHG Hotel

New York, United States

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