8.7 Excellent
New York, United States

CIVILIAN Hotel

★★★★ — New York, United States
8.7 Excellent
Overview

CIVILIAN Hotel

I'll be honest – when I first walked into CIVILIAN Hotel on West 48th Street, I wasn't sure what to expect from the name.

I’ll be honest – when I first walked into CIVILIAN Hotel on West 48th Street, I wasn’t sure what to expect from the name. Turns out it’s this sleek, four-star spot that sits right in the thick of Hell’s Kitchen, and honestly, the location couldn’t be better if you’re here to actually experience New York rather than just tourist-trap it. You’re literally a two-minute walk from all those amazing Thai places on 9th Avenue (seriously, hit up Larb Ubol), and Times Square is close enough that you can walk there but far enough that you’re not dealing with the Elmo costume chaos at your doorstep.

The rooms have this really clean, minimalist thing going on – sort of industrial-chic but not in that try-hard way. What I actually loved was how quiet it stays despite being in the middle of everything. I mean, you’re in Hell’s Kitchen, so there’s going to be some street noise, but the windows do their job pretty well. The beds are fantastic, which matters more than people think when you’re walking 20,000 steps a day around the city. And you know what surprised me? The shower pressure is incredible – not always a given in boutique hotels, trust me on this one. The whole vibe feels very much like what a New Yorker’s apartment would look like if they had way more money and a professional designer.

What really sets this place apart though is the staff actually knows the neighborhood. When I asked about breakfast spots, they didn’t just point me toward some generic hotel restaurant – they sent me to this little Colombian place around the corner that had the best empanadas I’ve had outside of Queens. The front desk folks seem to genuinely live and work in the area, which makes a difference when you need real recommendations. Plus, there’s something refreshing about a hotel that doesn’t try to be everything to everyone – no massive lobby bar scene or over-the-top amenities, just really solid hospitality in a great location. If you’re the type who wants to feel like you’re staying in the actual city rather than some corporate bubble, CIVILIAN gets it right. The whole experience feels effortless, which in New York, is pretty much everything.

New York’s apartments offer urban accommodations with skyline views, perfect for families wanting to experience daily life in this culturally rich American metropolis.

Accommodations

Our Rooms

Twin Room

Max. people: 2
2 twin beds
From $423 / night
Select Room →

Deluxe Queen Room

Max. people: 2
1 queen bed
From $426 / night
Select Room →

King Room - Disability Access

Max. people: 2
1 king bed
From $468 / night
Select Room →

Deluxe Double Room with Two Double Beds

Max. people: 2
2 full beds
From $566 / night
Select Room →
Guest Voices

Guest Reviews

8.7
Excellent Based on 10 reviews
Staff
9.4
Comfort
8.9
Location
9.6
Free Wifi
9.0
Facilities
8.6
Cleanliness
8.8
Value for money
8.2
Filter:
L
Lesley United Kingdom September 9, 2025
9

Amazing stay. Fabulous location. Great theming.

Staff very friendly. Atmosphere chic. Great location.

What could be improved: No laundry facilities.

K
Keith United Kingdom September 8, 2025
10

Excellent location, hotel full of character and very friendly staff.

The staff were very friendly and helpful and always available. Our room was superb and location excellent for exploring New York.

What could be improved: A kettle in the room for tea and coffee but it was available on level Two.

L
Luz United States September 6, 2025
10

Exceptional

Great location, super clean and comfortable

J
Jean-etienne United States September 1, 2025
8

Great Hotel. I am a regular customer

Location is great
The staff are friendly
The bar, the restaurant and the rooftop are nice

What could be improved: The room are a bit small

N
Neringa Lithuania August 30, 2025
8

Good

Convenient location, though that area in Manhattan can get quite crowded with both locals and tourists. The staff was very friendly, and the room had a well-thought-out layout, which made the stay comfortable.

What could be improved: The shower didn’t have a curtain, so the bathroom floor would get quite wet after each shower. Room cleaning is only provided every three days, and additional cleanings come at an extra cost. The room itself was quite small, but since it was well laid out, it wasn’t a major issue for us. The bed was quite narrow.

A
Andre New Zealand August 29, 2025
9

Wonderful

Location and view from apartment

What could be improved: Little bit tight around the room. When showering the bathroom floor gets wet.

M
Melanie United Kingdom August 28, 2025
10

Pleasant and just lovely, staff were exceptional with restaurant and coffee shop recommendations, always smiling and jus

Convenient and lovely

What could be improved: Nothing

V
Véronique Belgium August 26, 2025
9

Price/Quality one of the best in NY!

Amazing interior and very friendly staff. The Cocktail room and rooftop was great.
Hope to come back here in the future.

What could be improved: Maybe also a Gym in the Hotel?

J
Jessica United States August 25, 2025
9

Wonderful

The room was beautifully styled and decorated. The bed is comfortable and the bathroom is sizable. We appreciated the fillable water station on our floor and complimentary coffee on the 2nd floor.

What could be improved: There can be moments where you're waiting for the elevators to arrive due to the number of guests in the hotel.

Ε
Ειρήνη Greece August 25, 2025
10

Exceptional

Wonderful view!!! Very nice room! Everything was perfect!!%

Find Us

Location

305 West 48th Street, Hell's Kitchen, New York, NY 10036, United States

Surroundings

What's nearby:

  • Balsley Park850 m
  • Central Park600 m
  • Liberty Theater750 m
  • Top of the Rock800 m
  • Ramon Aponte Park250 m
  • Rainbow Playground350 m
  • Rockefeller Center850 m
  • Madame Tussauds New York650 m
  • Matthews - Palmer Playground500 m
  • Central Park Rock at 7th Avenue Playground850 m

Restaurants & cafes:

  • Restaurant Sombrero50 m
  • Cafe/Bar Starchild Rooftop0 m
  • Restaurant Kung Fu Little Steamed Buns Ramen50 m

Top attractions:

  • Bryant Park1.2 km
  • Chrysler Building1.8 km
  • Flatiron Building2.5 km
  • Strawberry Fields2 km
  • The Highline Park2.6 km
  • Museum of Modern Art1.2 km
  • Empire State Building1.8 km
  • One World Trade Center7 km
  • Metropolitan Museum of Art3.4 km

Natural Beauty:

  • Lake The Lake2.2 km
  • Peak Kings Bluff (31m)4.7 km

Public transit:

  • Subway50 Th Street Station200 m
  • Train Cruise Line Terminal1.6 km
  • Train Grand Central Station1.6 km
  • Subway50 Th Street Seventh Avenue Line400 m

Closest Airports:

  • La Guardia Airport11 km
  • Teterboro Airport15 km
  • New York Skyports Seaplane Base3.8 km
Reserve Your Stay

CIVILIAN Hotel

New York, United States

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