Candlewood Suites NYC -Times Square by IHG
I'll be honest, when I first walked into Candlewood Suites NYC -Times Square by IHG, I wasn't expecting much from a three-star extended-stay place in Hell's Kitchen.
I’ll be honest, when I first walked into Candlewood Suites NYC -Times Square by IHG, I wasn’t expecting much from a three-star extended-stay place in Hell’s Kitchen. But you know what? This place actually gets it right in ways that matter when you’re dealing with the chaos of New York.
The location on West 39th is honestly pretty perfect – you’re close enough to Times Square that you can walk there in about five minutes, but far enough away that you’re not dealing with the constant tourist madness right outside your window. I mean, you’ll still hear some street noise (it’s New York, after all), but it’s nothing like being right in the thick of it. The Hell’s Kitchen neighborhood has really grown on me over the years – there are some fantastic little restaurants tucked away on the side streets, and you’re actually walking distance to Port Authority if you need to catch a bus or train out of the city.
What really impressed me about this place is how they’ve set up the suites for people who might be staying longer than a typical hotel visit. Every room comes with a full kitchen – and I’m talking about a real kitchen with a full-size refrigerator, stovetop, and dishwasher, not those tiny hotel kitchenettes that are basically useless. The grocery store downstairs makes it super convenient to stock up, which honestly saves you a fortune compared to eating out for every meal in Manhattan. The beds are comfortable (I’m pretty picky about this), and there’s actually enough space to spread out your stuff without feeling cramped. The free laundry facilities on each floor are clutch too – I’ve stayed at much fancier places that charge ridiculous amounts for laundry.
The staff here seems to actually care, which isn’t always a given in New York hotels. Check-in was smooth, and when I had a question about the neighborhood, the front desk person gave me genuinely helpful recommendations instead of just pointing me toward the touristy spots. The fitness center is small but functional, and the 24-hour business center came in handy when I needed to print some documents late at night. One thing to keep in mind – this isn’t a fancy place with a lot of bells and whistles. There’s no room service or concierge, but honestly, you don’t really need that stuff when you’re this close to everything anyway. The value here is in getting a clean, comfortable, well-equipped space in a solid location without paying the premium you’d shell out for a traditional Midtown hotel.
Our Rooms
Queen Suite with Roll-In Shower - Disability Access
Max. people: 4Guest Reviews
Sleeping in the clouds
I liked having a microwave. I could heat up milk to make a cafe au lait. The pillows were very comfortable. The lemon drink (free) on the ground floor was very much appreciated. Staff were friendly and helpful.
What could be improved: The bed was a little hard. The lift was slow. I wish the shop on the ground floor sold milk.
Great stay in center for lovely price deal
Close proximity at mynhattan, free coffee and lemonade 24/7
What could be improved: Lemonade was not available on 2 days, mostly when male receptionist were sitting behind the main desk.
Great location & comfortable room.
Very clean, comfortable & great to have kitchenette. Location is amazing, close to many good restaurants, delis & groceries.
There is a Citibike station right around the corner and only a .15 walk from Penn.
Ideal location for exploring. Staff friendly.
Great location for exploring NYC. Subway 2 minutes walk. Times Square 5 mins walk. Nice restaurants if you turn right too. Rooms ideal - fridge, microwave etc good. Bed comfortable. Good price too. Would recommend.
What could be improved: Nothing.
100% recommended
Location is just near the Times Square and close to the subway and yet very quiet. The kitchen was well equipped and the staff were amazing, helped with everything I needed. Spacious room, I even stayed working from it a few days. That good I extended my stay for five more days. House keeping amazing!
What could be improved: At least once a day the key wouldn’t work so I had to go down to the front desk so they would restart it. But honestly, it wasn’t that a big of a deal.
Very Good
It was clean, the staff was nice and helpful and the location is perfect. In NYC for its price it really worth it!!
What could be improved: The hotel is really outdated, needs serious refurbishment. The TV channels are really bad, only a few of them is working.
Very Good
Location is great and team at reception is very supportive
What could be improved: WiFi in my room was terrible, working literally near the door and it was not fixed during my stay.
A relaxing spot nicely tucked away in the middle of bustling New York City
The Location
What could be improved: Just ideal
The best find if your looking for time square
The front desk staff was excellent but usually one person handling too many tasks at the same time. Hire more people.
What could be improved: I didn’t enjoy the bums and pot smoke in front of the hotel. Gym needs upgrade and space. There should be a bathroom on first floor
Wonderful
Location. Coffee and tea service at the front. Helpful and kind staffs.
What could be improved: Well..
Location
Surroundings
What's nearby:
- Bryant Park1 km
- Herald Square950 m
- Verizon Plaza950 m
- Liberty Theater450 m
- Bella Abzug Park750 m
- Ramon Aponte Park800 m
- Rainbow Playground750 m
- 246 W 38th St Tenants350 m
- Madame Tussauds New York500 m
- Matthews - Palmer Playground750 m
Restaurants & cafes:
- Restaurant Tabata250 m
- Restaurant Mercato40 m
- Restaurant Aquihito50 m
Top attractions:
- Central Park4 km
- Top of the Rock1.7 km
- Chrysler Building1.8 km
- Flatiron Building2 km
- Strawberry Fields2.9 km
- The Highline Park1.8 km
- Rockefeller Center1.7 km
- Museum of Modern Art2 km
- Empire State Building1.3 km
Natural Beauty:
- Lake The Lake3.3 km
- Peak Kings Bluff (31m)3.8 km
Public transit:
- Train Penn Station700 m
- Train New York Penn Station1 km
- Subway34th Street – Penn Station550 m
- Subway42nd Street – Port Authority Bus Terminal400 m
Closest Airports:
- La Guardia Airport13 km
- Teterboro Airport14 km
- New York Skyports Seaplane Base3.4 km
Candlewood Suites NYC -Times Square by IHG
New York, United States
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