6.4 Good
New York, United States

Holiday Inn Express – Times Square, an IHG Hotel

★★★ — New York, United States
6.4 Good
Overview

Holiday Inn Express – Times Square, an IHG Hotel

First ImpressionsWalking into Holiday Inn Express – Times Square, an IHG Hotel, you immediately get that \"okay, this works\" feeling.

First Impressions

Walking into Holiday Inn Express – Times Square, an IHG Hotel, you immediately get that \”okay, this works\” feeling. It’s not trying to be something it isn’t — this is a solid three-star hotel that knows exactly what travelers need when they’re staying in the heart of New York. The lobby is clean and efficient, with that familiar Holiday Inn Express vibe that honestly feels reassuring when you’re dealing with the chaos of Times Square just outside.

Location That Actually Matters

Here’s the thing about being on West 39th Street in Hell’s Kitchen — you’re close enough to Times Square that you can walk there in about five minutes, but far enough away that you’re not dealing with the constant tourist madness right outside your door. I mean, couples seem to really get this location (they rate it 8.9, which is pretty impressive for Manhattan), and I can see why. You’ve got actual neighborhood restaurants around you, not just overpriced tourist traps, and the subway access is solid without the Times Square station crowds.

The Room Experience

The room itself is what you’d expect from Holiday Inn Express — clean, functional, and surprisingly quiet considering where you are. The beds are comfortable enough after a long day of walking around the city, and there’s actually decent space to spread out your stuff, which isn’t always a given in New York hotels. The bathrooms are small but well-designed, and honestly, the water pressure is better than some fancier places I’ve stayed at in the city.

Breakfast and Practical Perks

The continental breakfast setup is actually pretty decent — they do both continental and buffet style, so you can grab something quick or sit down for a proper meal before heading out. What really surprised me though is that they have private parking available, which is like finding gold in Manhattan. Sure, you’ll pay for it, but if you’re driving into the city (and I know, I know, most people don’t), it’s a huge relief not to worry about street parking or hunting down a garage.

Why Guests Love It

Look, this isn’t a luxury experience, but it gets the fundamentals right in a city where that’s harder than it sounds. You’re paying for location and reliability here, and the hotel delivers on both. The staff seems to understand that most guests are using this as a base to explore the city, so they keep things efficient and helpful without unnecessary fuss. For the price point in this area of Manhattan, it’s honestly a pretty smart choice — especially if you’d rather spend your money on Broadway shows and good dinners instead of an overpriced hotel spa you’ll never use anyway.

Accommodations

Our Rooms

Standard King Room

2 adults, 1 child
1 extra-large double bed
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Double Room with Two Double Beds - Non-Smoking

4 adults, 3 children
2 double beds
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Double Room with Two Double Beds High Floor

4 adults, 3 children
2 double beds
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Standard King Room with City View - High Floor

2 adults, 1 child
1 extra-large double bed
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Double Room with Roll-In Shower - Hearing Accessible

2 adults, 1 child
1 large double bed
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Standard King Room with City View

2 adults, 1 child
1 extra-large double bed
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Standard King Room - High Floor

2 adults, 1 child
1 extra-large double bed
Select Room →

Standard Room - High Floor

4 adults, 3 children
2 double beds
Select Room →

Double Room with Two Double Beds High Floor

4 adults, 3 children
2 double beds
Select Room →

King Room with Mobility Accessible Roll-In Shower

2 adults, 1 child
1 extra-large double bed
Select Room →
What's Included

Facilities & Amenities

Air conditioning
Valet parking
Parking garage
Spanish
Laundry
Bedroom 3
  • Linen
  • Wardrobe or closet
  • Alarm clock
General 15
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Kitchen 1
  • Coffee machine
Parking 2
  • Valet parking
  • Parking garage
Bathroom 9
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Wellness 1
  • Fitness centre
Living Area 1
  • Desk
Food & Drink 1
  • Tea/Coffee maker
Room Amenities 1
  • Clothes rack
Languages spoken 2
  • English
  • Spanish
Cleaning services 3
  • Daily housekeeping
  • Dry cleaning
  • Laundry
Safety & security 1
  • Safety deposit box
Media & Technology 6
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Reception services 5
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk
Business facilities 2
  • Fax/photocopying
  • Business centre
Guest Voices

Guest Reviews

6.4
Good Based on 10 reviews
Staff
7.4
Comfort
6.8
Location
8.5
Free WiFi
8.0
Facilities
6.3
Cleanliness
6.7
Value for money
6.3
Filter:
M
Maria Nicaragua
6.4

The personnel always help us in everything

A
Alejandro Costa Rica
6.4

Location

M
Michael United Kingdom
6.4

Clean,location,staff.

A
Amanda Australia
6.4

The staff were very helpful
Was in a convenient location
A breaky is included which is handy and good

D
Debbie Australia
6.4

Hotel was in reasonable condition, furnishings a little dated, room was very clean and fairly comfortable. Location was good for our purposes. Breakfast was good for the price of the room, however if you are looking for gourmet breakfast feast this is not it.

L
Louise United Kingdom
6.4

Staff were amazing, location was great. Breakfast was adequate.

C
Caitlin United Kingdom
6.4

- Great location
- Breakfast had a wide variety to accommodate many different diets
- Staff were helpful
- Hotel was pretty quiet
- Was able to check in early and leave suitcases at property when checking out

J
Jan United Kingdom
6.4
J
Jenny United States
6.4

The staff was so kind and friendly

A
Ayan_chaks India
6.4

Location

Find Us

Location

343 West 39th Street, Hell's Kitchen, New York, NY 10018, United States
Reserve Your Stay

Holiday Inn Express – Times Square, an IHG Hotel

New York, United States

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