7.3 Very Good
New York, United States

Holiday Inn Express Manhattan Midtown West by IHG

★★★ — New York, United States
7.3 Very Good
Overview

Holiday Inn Express Manhattan Midtown West by IHG

Look, I'll be honest – when I first walked into Holiday Inn Express Manhattan Midtown West by IHG, I wasn't expecting much from a three-star chain hotel in Hell's Kitchen.

Look, I’ll be honest – when I first walked into Holiday Inn Express Manhattan Midtown West by IHG, I wasn’t expecting much from a three-star chain hotel in Hell’s Kitchen. But you know what? This place actually surprised me in the best way possible.

The thing is, this stretch of West 48th Street isn’t the prettiest block in New York, but that’s sort of the point – you’re getting legitimate Manhattan real estate without paying those insane Times Square prices that are literally just a few blocks east. I mean, you can walk to the Theater District in about eight minutes (I timed it), and Port Authority is close enough that you’ll hear the occasional bus, but far enough that it won’t drive you crazy. The neighborhood has this authentic New York grittiness that I actually prefer to the tourist bubble – there’s a fantastic Dominican place right around the corner that locals actually eat at, and a bodega that somehow stays open 24/7.

What really won me over was how the staff seemed to genuinely care about making the stay work. The front desk guy – I think his name was Marcus – knew I was dealing with a delayed flight before I even mentioned it, and had already flagged my late check-in. The rooms are clean and honestly more spacious than you’d expect for this price point in Manhattan. Sure, the decor is classic Holiday Inn Express (think lots of blue and white, nothing too fancy), but the bed was actually comfortable, the shower had decent water pressure, and the air conditioning didn’t sound like a freight train. The free breakfast isn’t going to win any awards, but the coffee is surprisingly good and they keep it stocked until 10 AM, which matters when you’re dealing with jet lag. I appreciated that they had actual plates instead of just paper goods – small detail, but it makes a difference when you’re trying to feel human before tackling the city. The business center is just two computers in the lobby, but the WiFi worked perfectly in my room on the sixth floor, and honestly, that’s what matters these days. Parking is expensive (welcome to Manhattan), but there’s a garage next door if you’re brave enough to drive here.

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Accommodations

Our Rooms

Standard Queen Room with Communications Accessible Roll-In Shower

Max. people: 2
1 queen bed
From $267 / night
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Standard Room

Max. people: 2
1 full bed, 1 queen bed
From $317 / night
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Standard Double Room with Two Double Beds

Max. people: 2
2 full beds
From $327 / night
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Standard Double Room with Two Double Beds - Extra Floor Space

Max. people: 2
2 full beds
From $327 / night
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Standard Double Room with Two Double Beds and City View

Max. people: 2
2 full beds
From $337 / night
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Guest Voices

Guest Reviews

7.3
Very Good Based on 10 reviews
Staff
8.3
Comfort
7.7
Location
8.3
Free Wifi
8.6
Facilities
7.2
Cleanliness
7.7
Value for money
7.3
Filter:
B
Badillo United States September 3, 2025
8

Very Good

It was a good location for time square and the cruise port.

What could be improved: We got stuck in an elevator for 45 min had to jump or between floors also the parking does not work for trucks or suvs had to go further and pay more. The rooms are extremely small like a closet no couch or chairs.

J
Javier Costa Rica September 1, 2025
7

Nice stay but A/C didn’t work the first night

Very close to Times Square. Prices. The room was very clean

What could be improved: Air conditioning not working on the room we were assigned. We called the front desk and they told us they were going to move us to another room until the following day and that they were going to give us a discount for the situation. We spent the first night of our stay without A/C and it was terrible. We got another room but we didn’t get the discount. Breakfast was very simple.

H
Humberto27 Portugal August 19, 2025
8

Cumpriu as expetativas. Nada de mal a referir.

PA suficiente, dentro do conceito de hotel.

R
Roman Estonia July 12, 2025
8

Very Good

Excellent location — 10 minutes to the subway, 15 minutes to Times Square. Outstanding staff.

What could be improved: The hotel is undergoing renovations, so don’t be surprised if construction workers are looking through your window in the morning — make sure to close the blinds :) Breakfast is always crowded and there’s a shortage of seating. Overall, everything is great — just describing the situation. The positives far outweigh the negatives, and staying in the heart of Manhattan is truly wonderful.

H
Heather New Zealand June 19, 2025
8

Great location. Safe. Lots of restaurants pubs convenience spots nearby. Close to cruise terminal.

Beds very comfy!

What could be improved: Lifts were very busy!

G
Glenn United States May 29, 2025
7

Good

So close to cruise ship terminal.

What could be improved: I booked a king room and got a 2 queens room. Not what i booked months ago.

Y
Yamil Puerto Rico May 18, 2025
7

Good

What could be improved: problems with elevators everyday

V
Valentina Italy April 26, 2025
8

Ok for price and quality!

The location was about a 10 min walk to Times Square. Rooms were clean.

What could be improved: Breakfast gets super crowded from 7 onwards. Pancake machine was broken the whole time. Shower had a curtain which didn’t hold in the water so the floor gets wet. One of the two elevators broke and was broken from day 2 til we left on day 4. Rooms are small but that’s understandable. The outside of the hotel is not very attractive with work being done on the building and dumpsters nearby.

W
Wade United States April 19, 2025
7

Nice stay, horrible elevators

Great location, friendly staff, nice breakfast

What could be improved: The elevators. One was out of service which made our stay on the 11th floor interminable. When elevators did finally arrive, they were full. Check out time? Ugh. Horrendous.

K
Kemi United Kingdom March 20, 2025
8

Nice and comfortable

It was clean and break fast was fresh

What could be improved: N/a

Find Us

Location

538 West 48th Street , Hell's Kitchen, New York, NY 10036, United States

Surroundings

What's nearby:

  • Pier 611.1 km
  • Pier 84600 m
  • Balsley Park1.1 km
  • Central Park950 m
  • Ramon Aponte Park600 m
  • Rainbow Playground450 m
  • Circle Line Pier 83600 m
  • Hudson River Greenway800 m
  • Matthews - Palmer Playground400 m
  • Intrepid Sea, Air & Space Museum450 m

Restaurants & cafes:

  • Restaurant Parada 47300 m
  • Restaurant Press Lounge100 m
  • Restaurant Jolly Goat Coffee Bar250 m

Top attractions:

  • Bryant Park1.9 km
  • Top of the Rock1.5 km
  • Chrysler Building2.4 km
  • Flatiron Building3.1 km
  • Strawberry Fields2.6 km
  • The Highline Park2.3 km
  • Rockefeller Center1.6 km
  • Museum of Modern Art1.8 km
  • Empire State Building2.4 km
  • Metropolitan Museum of Art4 km

Natural Beauty:

  • Lake The Lake2.8 km
  • Peak Kings Bluff (31m)4.1 km

Public transit:

  • Train Penn Station2 km
  • Subway50 Th Street Station850 m
  • Train Cruise Line Terminal950 m
  • Subway42nd Street – Port Authority Bus Terminal1.2 km

Closest Airports:

  • La Guardia Airport12 km
  • Teterboro Airport15 km
  • New York Skyports Seaplane Base4.5 km
Reserve Your Stay

Holiday Inn Express Manhattan Midtown West by IHG

New York, United States

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